For home-care & ABA agencies

You hired 63 caregivers last year. Your roster grew by 7.

The problem usually isn't recruiting — it's the first mile of hiring: the leaky stretch between "we need a caregiver" and "we have one who's trained, working, and not already looking around." That's where the money quietly walks out a side door. Bolt seals it.

Trusted by home-care and ABA organizations building the digital foundation for the first mile of care.

A true story

She was proud of 63 hires. Her roster told a different story.

An owner we know spent last year celebrating 63 new caregivers. Her current roster? Around 70. A year of recruiting and a small fortune in onboarding, just to end up almost where she started.

She's not bad at her job. She's good. She'd just spent twelve months mostly bailing water.

In her head, 63 hires meant the machine was working. What it really meant was a year spent to stand still.

The cost

Three out of four. Every year.

0%

median caregiver turnover in 2024

Down from ~80% the prior year — three of four still leave.

$0+

to replace one caregiver, conservatively

All-in, often closer to $5,000.

0%

of caregiver turnover happens in the first 90 days

Right after you paid to acquire her.

$0

spent in a single year on ~55 backfills

Just to stand still.

And that's only the visible cost. The bigger one is the referral you turned down because nobody was staffed — the revenue that walked when a caregiver quit and the replacement wasn't on yet. Turnover doesn't just cost you the rehire. It costs you the work you can't say yes to.

Source: turnover and replacement-cost figures from Activated Insights (formerly Home Care Pulse), 2024 benchmarking report.

A familiar idea, applied differently

Hiring has a first mile too.

Bolt built its approach around the first mile of care — the pre-service work that decides everything downstream. Hiring has a first mile too, and it's where the money leaks.

Most agencies run it badly, which is why they run it so often: slow, leaky, held together with spreadsheets and good intentions. A broken first mile doesn't just cost you a hire — it costs you that same hire again months later.

It breaks in three places.

The 3 leak points

Where the money actually walks out.

01

The application

A good caregiver applies to five agencies from her phone on a break; whoever answers first usually wins her. Land it in a shared inbox checked "when things calm down" and she's already accepted elsewhere.

What it costs you

The candidate — and the price of finding someone just like her next month.

02

The gap between "yes" and "first shift"

A W-4, an I-9, a license to verify, forms needing real signatures, a coordinator playing phone tag. Every day in limbo is a day she's still taking other agencies' calls.

What it costs you

Your most expensive losses — the ones you'd already done the hard work to land.

03

The first 90 days

New hire feels like a stranger; texts go unanswered; she's not sure who to call. By week six she's back on Indeed.

What it costs you

57% of all turnover — right after you paid to acquire her.

How Bolt seals each leak

Nobody fixes turnover with software.

Wages are wages and the labor market is the labor market. What you can fix is the bleeding you're doing for no reason at all.

Applicant Tracking System

One inbox, not three + a spreadsheet

Every application in one place. Custom hiring stages, follow-up tracking, checklists — so a candidate never falls through.

Learn more →

Built-in SMS

Answer them while they still care

Text candidates the night they apply, request documents, send updates — all inside Bolt. No personal phone numbers, no missed handoffs.

Digital forms & e-signatures

Kill the limbo

100% digital application in under 5 minutes on any device. E-sign, secure document storage, automatic reminders.

Caregiver Portal

A place they can reach a person

Real two-way messaging, notifications, and broadcast case openings to the whole roster at once.

Learn more →

Unglamorous work — making sure the people you fought to hire don't slip out a side door you didn't know was open.

Up and running fast

In as little as 30 days

Guided setup, training, and support.

The calculator

Bring your own numbers. See what your first mile is costing you.

Your numbers

Plug in what you know. Defaults are industry medians, not real figures.

The total you ran through hiring last year.

%

Industry median is around 75%.

$

All-in is often closer to ~$5,000.

What it looks like

Enter your hires to see the picture.

Start with how many caregivers you hired in the last 12 months. We'll do the rest.

Proof & trust

Streamlining pre-service operations for home-care and ABA agencies since 2015.

Trusted by hundreds of organizations. Built to integrate with the tools you already run.

Testimonial slot

Real, permissioned quote will go here (e.g., Summit Home Care, HHAeXchange partner testimonials). Confirm wording & permission before launch.

— Verified customer

Testimonial slot

Real, permissioned quote will go here (e.g., Summit Home Care, HHAeXchange partner testimonials). Confirm wording & permission before launch.

— Verified customer

Testimonial slot

Real, permissioned quote will go here (e.g., Summit Home Care, HHAeXchange partner testimonials). Confirm wording & permission before launch.

— Verified customer

Integration

Integrates with HHAeXchange

Logo
Logo
Logo
Logo
Logo

Security & compliance

Encrypted, cloud-hosted infrastructure
End-to-end encryption
MFA
Role-based access
Full audit logs
SOC 2 readiness in progress

BAA available on request (confirm before publishing).

FAQ

Questions, briefly.

Most agencies are up and running in as little as 30 days, with guided setup, training, and support throughout.

Back to the 63

Your first mile is actually in your hands.

If you ran 60-some hires last year and your roster barely moved, your problem probably isn't recruiting — it's your first mile. Unlike the labor market, that part is yours to fix. Bring your own numbers; we'll walk through them together.

Read the full piece →

Have us review your numbers

Tell us a little about your agency.

A real person reviews every message — usually within a few hours.

We'll only use this to contact you about Bolt. See our Privacy Policy.